Introduction to Service Design

Parsons School of Design: Parsons First Year

Non-Liberal Arts

Undergraduate Course

Degree Students (with Restrictions)

Intro to Service Design

Spring 2019

Taught By: Tanvi Nitin Dhond

Section: A

CRN: 4235

Credits: 3

This is a hands-on design studio carried out with a focus on an external organization (Perhaps a Museum or Art Center), and will focus on services and experiences. Working through collaborative design frameworks and methods, students in this course will research, conceptualize, and develop engaging projects that include and are not limited to mapping journeys, understanding front-office and back office services, and doing “fly on the wall” shadowing or ethnographic research.  Students will explore new service opportunities through specific service design methods and tools, such as direct field research and co-design practices. They will develop and utilize knowledge of the contexts and socio-political dynamics to develop new services for users ranging from the young to the elderly. This course is an excellent opportunity for students to build their portfolios and gain an engaging as well as introductory experience in the field of Service Design.

Open to: Parsons First Year students, and others, space provided.

College: Parsons School of Design (PS)

Department: Parsons First Year (PUFY)

Campus: New York City (GV)

Course Format: Seminar (R)

Max Enrollment: 17

Enrollment Status: Open*

*Enrollment status information is updated every five minutes. The status of this course may have changed since the last update. Open seats may have restrictions that will prevent some students from registering. Updated: 4:00pm 1/17/2019

Meeting Info:

Days: Monday

Times: 7:00pm - 9:40pm

Building: Parsons 2 W 13th

Room: 1111

Date Range: 1/28/2019 - 5/13/2019